Therefore, if you have a holiday booked to arrive on or after 5th November and before 2nd December you will not be able to take it. We will contact you directly to arrange either a change of dates, a voucher for use against a future booking or a refund. If this applies to you there is no need to contact us. We will contact you directly during the next week. If the new dates you book are more expensive than your original booking then you will need to pay the difference. If the new dates you book are less expensive than your original booking we will refund the difference.
We are no longer accepting bookings that arrive between now and 1st December.
If you are due to arrive between now and 4th November you can still arrive and stay for the duration of your booking even if your holiday extends beyond 5th November. However, if you do not wish to travel, please let us know and we will arrange a change of dates, voucher or refund.
Find out more about the government’s guidance here: https://www.gov.uk/coronavirus
All bookings made this year and during 2021 that are due to arrive before 31 December 2021 will be covered by the same guarantee as above. If you are unable to take your holiday due to a lockdown or government guidance not to travel you will have the choice of the same 3 options: 1. Change of dates, 2. Voucher for future use 3. Refund of all monies paid. Book with confidence.
If you wish to be covered for any risk not related to a government travel ban or lockdown you would need to arrange separate insurance to cover that.